Communicating with your Property Manager
You’ve decided to entrust the management of your rental property to a professional property manager.
Now you’re free from the day-to-day hassles and headaches of dealing with tenants, keeping up on regulations and handling all in the details. But you still want to keep informed about what’s going on. For almost 30 years Real Property Management has kept the lines of communication open with our client with three simple steps.
- First our clients love their online owner portal where they can review every detail about what is happening with their property 24 hours a day, seven days a week from anywhere in the world. Clients can view their financial statement, see when rent’s collected and disbursements are made, check tenants’ rental payment history, review work orders and even see property photos from the last inspection.
- With all that information at their fingertips Real Property Management clients still know that they can count on a friendly answer to their call – day or night. Our 24-hour hotline ensures that not only tenant emergencies are addressed but urgent owners concerns as well. Even after hours your friendly and highly trained team is always ready to serve.
- When a client’s property is in the leasing process they can expect weekly updates from their leasing agent on showings and applications. We also are available to discuss preparation of the property, offer recommendations on rent rate and review leasing strategies.
And remembered communication goes both ways. Immediate attention to some maintenance items is required by law so it’s critical that your property manager have the best phone number and email to reach you in an emergency.
Constant communication – it’s what you can expect from Real Property Management. Let our experienced team and proven process to work for you. Call today